Frequent Asked Questions

Why use Professional Finance Brokers ?

The world of finance can be quite complex and in today’s market their are many different lenders all offering different products, features, interest rates and borrowing criteria. Using a mortgage broker to help find you the right loan to reflect your own individual circumstances can help save you time and money.

At Professional Finance Brokers our experienced finance specialists have access to a comprehensive panel of lenders from which we can compare hundreds of different loan products to find the right loan for you. As industry professionals and through ongoing professional development our staff remain up to date with the many different loan products and features available on the market today.

Using our expert knowledge of the many different lenders on our panel and what they offer in terms of products, price and service, we can help you make one of the most important financial decisions you will probably make in your life. So instead of you doing the research with different lenders where you may only compare 3 or 4 loans, let our professional finance specialists understand your needs and compare many different loans to provide an individual tailored financial solution to reflect your requirements.

The role of our finance specialists includes:

  • Understanding your current and future financial needs.
  • Researching and comparing appropriate loan products to meet your needs.
  • Completing home loan application and obtaining supporting documentation required by your chosen lender.
  • Submitting your application with the lender for formal approval.
  • Checking correctness of any loan agreements, security documents and assisting with sign-up if required.
  • Assist as required to ensure settlement time frames are met.
  • Reviewing your facilities on a regular basis to ensure you retain the most suitable product to reflect your individual circumstances.

Which type of loan is best for me?

There is no simple answer to this question. The answer is dependent upon your individual circumstances, however once a Professional Finance Brokers specialist has spent some time with you gathering relevant information, they will be able to compare many different loan options and advise you which loan will be the most appropriate to match your needs.

What deposit do I need?

To purchase an owner occupied property a 5% deposit is the minimum required plus sufficient funds to meet your associated costs, although if you have sufficient equity in another property you may be able to borrow the full amount plus associted costs.

What other costs do I need?

There will be various State Government duties and costs relating to searches and transfers. The lender also has application, valuation and in some cases Lenders Mortgage Insurance costs. For more information refer  what are my costs ?.

What is an L.V.R.?

L.V.R. is an abbreviation of the term Loan to Valuation Ratio. This is a calculation of the amount of money to be borrowed as a percentage of the value of the property being purchased. Example: a loan of $50,000 against a property worth $100,000 would be an L.V.R. of 50%.

Are equipment finance interest rates fixed or variable?

Interest rates on commercial equipment finance facilities are fixed for the duration of the loan which assists with your budgeting and profit projections.

What are the normal terms available on equipment finance?

Terms from 12 months to 60 months are available on plant and equipment finance.

Website Privacy Policy


About this Website Policy

This website policy applies to this website, which is operated on behalf of Professional Finance Brokers and its related bodies corporate (we, us and our).  

We are committed to protecting your privacy.

This policy explains how your personal information will be treated as you access and interact with this website. 

Our website privacy policy may change from time to time.

Collection and use of information 

We may collect personal information from you directly or via your use of our services.   We will only collect personal information which is reasonably necessary for, or directly related to, our functions or activities.

Sensitive information

Sensitive information is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.

We will not ask you to disclose sensitive information, but if you elect to provide sensitive information it will also be captured and stored.

Information from third parties

Our website also contains links to the websites of third party providers of goods and services (Third Party websites). If you have accessed Third Party websites through our website and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties

Where you access a Third Party website from our website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party.

Advertising and tracking

When you view our advertisements on a Third Party website, the advertising company uses 'cookies' and in some cases 'web beacons' to collect information such as:

·                     the server your computer is logged onto;

·                     your browser type;

·                     the date and time of your visit; and

·                     the performance of their marketing efforts.

When you access our website after viewing one of our advertisements on a Third Party website, the advertising company collects information on how you utilise our website (eg which pages you view) and whether you complete an online application.


We use ‘cookies’ to provide you with better and more customised service and with a more effective website.

A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.

We use cookies for different purposes such as:

·                     to allocate a unique number to your internet browsers;

·                     to customise our website for you;

·                     for statistical purposes;

·                     to identify if you have accessed a Third Party Website; and

·                     for security purposes.

IP addresses

Your IP address is the identifier for your computer when you are using the internet.

It may be necessary for us to collect your IP address for your interaction with various parts of our website.

Online applications 

When you send a completed online application to us, we retain the information contained in that application.  We are able to then use that information to provide any financial services that you require.

You can also suspend and save online applications, so you can complete and send the applications at a later time. If you suspend or save your application, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. Online applications that have been suspended or saved may be viewed by us.

Security of information

The security of your information is very important to us.

We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed as totally secure. 

We take all reasonable steps to protect the information in our systems from misuse, interference, loss, and any unauthorised access, modification or disclosure.

If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.

We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

Direct marketing

We will not use or disclose sensitive information about you for direct marketing purposes unless you have consented to that kind of use or disclosure.

We may use your personal information for direct marketing purposes.  If you do not wish to receive direct marketing communications from us or from other organisations, or wish to know the source of the information being used, you may submit a request  We will respond to your request as soon as practicable.

Disclosure to overseas entities

We do not generally disclose personal information obtained from cookies to overseas entities in the course of our activities.

Please contact us on 07 3349 9044 if you would like further information.



If you have any questions


Please contact us and we would be delighted to help.